Message us, and we'll get back to you as soon as we can.

Need a little extra help? Send an email to our team here.

Solbari USA

<p>We want our customers to love their Solbari products and are happy to accept returns for refunds and exchanges, provided they meet the terms of our <a href="https://www.solbari.com/pages/return-and-exchange" rel="noopener noreferrer" target="_blank"><u>Returns &amp; Exchange</u></a> policy.</p>

We want our customers to love their Solbari products and are happy to accept returns for refunds and exchanges, provided they meet the terms of our Returns & Exchange policy.

Can I return my item for a refund or exchange?

Returns and Exchanges

How do I create a return or exchange request?

Do you offer free returns or exchanges?

Where do you ship to?

Which couriers do you use?

Where are orders sent from?

When will my order arrive?

How do I track my order?

Delivery and Shipping

What payment methods do you accept?

Can I cancel or change my order?

I forgot to use my discount code. Can I claim it afterwards?

Will I be charged customs and import duties?

Can I buy Solbari in larger quantities? Do you offer wholesale?

Does Solbari offer gift receipts?

Orders

What is UPF?

What is the difference between UPF & SPF?

Does the colour of the garment affect the UPF50+ rating?

What and who determines a piece of clothing’s UPF rating?

How long does UPF50+ last?

Do you use chemicals to make your products UPF50+?

UPF 50+

How many sunburns increase the risk of skin cancer?

What are UV rays, and why are they harmful?

Can younger people get skin cancer?

Should I be worried about vitamin D deficiency if I avoid sun exposure?

Do I need sun protection on cloudy days?

Why should I be concerned about non-melanoma skin cancer?

Sun Exposure

Will I get tanned or sunburned through the garments?

Do I need to wear sunscreen if I’m wearing Solbari?

My skin is prone to irritation – can I wear Solbari?

Skin Concerns

Do you sell your fabrics?

What are the differences between your fabrics?

Fabrics

Do you have any plans to expand your size range?

Are your garments true to size?

Sizing

How do I care for my Solbari?

My hat’s brim was heavily folded during shipping. What do you recommend to remove the creases?

My item is faulty, what can I do?

Product Care

Do you offer discounts or discount codes?

How do you determine your product pricing?

Pricing

What does Solbari mean?

Where are your headquarters?

Do you stock in physical stores?

Where are your products made?

How do you ensure your manufacturing processes are safe and ethical?

Do you offer gift cards?

What career opportunities are there at Solbari?

About Solbari

Can I return my item for a refund or exchange?Updated 10 months ago