Can I return my item for a refund or exchange?
We want our customers to love their Solbari products and are happy to accept returns for refunds and exchanges, provided they meet the terms of our Returns & Exchange policy.
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Returns and Exchanges
How do I create a return or exchange request?
To support our customers we have easy-to-use online systems to manage returns and exchanges depending on your location. For customers in Australia, New Zealand and Canada:. Start a return or exchange (AU, NZ or Canada). For customers in the United St
Do you offer free returns or exchanges?
When a customer returns a Solbari product, the customer covers the cost to send the return item back to us. If you are exchanging your item for something else then we cover the cost of shipping your new item to you.